Privacy Notice

Margin Recover AI ("we", "us") is the data controller for personal data we collect about account holders and visitors of the Margin Recover AI Service. Data inside contracts and invoices that customers upload is processed on that customer's behalf to provide the Service.

Data we collect and why

• Account details (name, email, login credentials, company name) — to create and run your account. Legal basis: contract.
• Content you upload (contracts, invoice lines, customer contacts, notes) — to provide the audit features. Legal basis: contract.
• Usage and technical data (activity logs, IP address, device and browser information) — for security, fraud prevention and improving the Service. Legal basis: legitimate interests.
• Support messages — to answer your questions. Legal basis: legitimate interests and contract.
• Product updates — only where you've agreed. Legal basis: consent, which you can withdraw any time.

Who we share data with

• Service providers who host and operate the Service on our behalf (hosting, database, email delivery).
• Stripe, our payment processor, for payments, subscription management, tax compliance, fraud prevention and invoicing.
• Professional advisers such as lawyers and accountants.
• Authorities where required by law.

We do not sell personal data. Where data is transferred outside your country, we rely on appropriate safeguards such as standard contractual clauses.

Retention

We keep account data while your account is active and for up to 12 months afterwards (longer where the law requires, e.g. tax records). Data is then deleted or anonymised.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing of your data, to data portability, and to withdraw consent. You may also complain to your local data protection authority. We respond to requests within one month.

Security

We use appropriate technical and organisational measures, including encryption in transit, access controls, and separation of each company's data.

Cookies

We use only essential storage needed to keep you signed in and run the Service. We do not use advertising cookies.

Contact

To exercise your rights or ask a question, email Margin Recover AI at chris@marginrecover.ai.